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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Communication Error "Simulator: Timeout", "Simulator: Link down"
This error is displayed on the V series when simulator communication is not established correctly between the V series and the PC. [Communication with a P... Show Detail
- No：4549
- Displayed Date：2025/12/01 13:47
- Category： Error
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I want to check network connection of Ethernet.
Check the network condition with V10/V9's [Network Test] and [Duplicate IP Test] screens. Network test (send ping command) This is to check whether the V10... Show Detail
- No：4651
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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To launch the screen configuration software, the following system environment is required. Software Smart Editor V-SFT Ver.6 Computer Personal... Show Detail
- No：4687
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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How to check the communication condition between the temperature controller and the V/TS
The temperature controller condition is output to the system device memory of the V/TS. Check the following addresses for each station number. [V8/TS] Sel... Show Detail
- No：4883
- Displayed Date：2025/12/01 13:50
- Category： Questions about
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<TELLUS and V-Server> What is "licencing"?
SOFT MONITOUCH TELLUS and V-Server are free software. You can use them as restricted trial software until licensing is complete. Once the decision of the nec... Show Detail
- No：4840
- Displayed Date：2025/12/01 13:53
- Category： Product Specifications
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Number of the characters in a variable comment exceeds 255 in the D300Win(Ver.3) programming software. Delete the comment. D300Win(Ver.3) is designed to hav... Show Detail
- No：4562
- Displayed Date：2025/12/01 13:46
- Category： Error
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How to switch between languages without a storage device
Three methods are available. Follow the steps below. [Method 1: Store fonts in MONITOUCH] (TS/V8 only) The TS/V8 is capable of storing multiple fonts in it... Show Detail
- No：4781
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How to display screens in foreign languages
The following languages are available with the V10/V9 series. Japanese, Korean, Chinese (Simplified, Traditional), English, Western Europe (Latin 1), Centra... Show Detail
- No：4638
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to connect to MICREX-SX but "Communication Error: Error Code received " occurs.
This is an address error. An invalid device memory is set in the screen program. The causes are listed below. Cause 1: X/Y device memory, P/PE link, or ... Show Detail
- No：4566
- Displayed Date：2025/12/01 13:46
- Category： Error
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