Check the points below. In the [Property] dialog box for the monitored device, is the setting for [Reference Screen Da

The folder where V-Server is installed contains "Program" folder. This Program folder contains the system program and I/

[Causes] WAV files or JPEG files are not stored in the correct folder. For WAV file replay, settings on a screen program

In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TE

Check the settings below. Screen program settings For V-SFT-6: [System Setting] > [Hardware Setting] For V-SFT-5: [

Check and change the settings below. When Windows fonts are not used: Go to [Option] > [Font] setting to set the fo

Check the setting below. Screen program settings For V-SFT-6: [System Setting] > [Hardware Setting] For V-SFT-5: [S

Check the following: Status of monitored device If the monitorred device (V series or HMI-mode TELLUS) is in a STOP st

[Cause] WAV or JPEG files are not stored in the correct folders. For WAV replay, settings in a screen program is not cor

Check the output device and set it correctly. For system device ($s/$T): It is not possible to write any value from rem

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GLOBAL > HMI > TELLUS and V-Server > Operation Troubles

Latest FAQ

Though a monitored device is updated from V-Server, the version number the monitored device goes down.
I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
The screen of the monitored device does not shift even when I shift the screen in the TELLUS-Remote mode.
I click a button on the screen in the TELLUS-Remote mode, but the data is not written to the MONITOUCH or PLC.
I cannot do the following in the TELLUS-HMI mode: WAV file replay JPEG file display Reading and writing a recipe file [RECxxxx.csv]

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FAQ within [ Operation Troubles ]

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I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.

Check the points below. In the [Property] dialog box for the monitored device, is the setting for [Reference Screen Data] correct? If not setting is made, t... Show Detail
- No：4817
- Displayed Date：2025/12/01 13:52
Though a monitored device is updated from V-Server, the version number the monitored device goes down.

The folder where V-Server is installed contains "Program" folder. This Program folder contains the system program and I/F driver for system update. If the f... Show Detail
- No：4818
- Displayed Date：2025/12/01 13:52
I cannot do the following in the TELLUS-HMI mode: WAV file replay JPEG file display Reading and writing a recipe file [RECxxxx.csv]

[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
The screen of the monitored device does not shift even when I shift the screen in the TELLUS-Remote mode.

In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TELLUS but not on the monitored device... Show Detail
- No：4815
- Displayed Date：2025/12/01 13:52
<TELLUS-HMI> Connection with YOKOGAWA FA-M3 via Ethernet is not established.

Check the settings below. Screen program settings For V-SFT-6: [System Setting] > [Hardware Setting] For V-SFT-5: [System Setting] > [Device Conne... Show Detail
- No：4810
- Displayed Date：2025/12/01 13:52
<TELLUS> Displayed characters are garbled or do not fit in the designated spaces.

Check and change the settings below. When Windows fonts are not used: Go to [Option] > [Font] setting to set the fonts to be used. Bring TELLUS to a ... Show Detail
- No：4811
- Displayed Date：2025/12/01 13:50
<TELLUS-HMI> Connection with MITSUBISHI Q series via Ethernet unit cannot be established.

Check the setting below. Screen program settings For V-SFT-6: [System Setting] > [Hardware Setting] For V-SFT-5: [System Setting] > [Device Connection... Show Detail
- No：4881
- Displayed Date：2025/12/01 13:50
<V-Server> The monitored device comes to a STOP state on V-Server.

Check the following: Status of monitored device If the monitorred device (V series or HMI-mode TELLUS) is in a STOP state, V-Server will also be brought ... Show Detail
- No：4816
- Displayed Date：2025/12/01 13:50
I cannot do the following in the TELLUS-Remote mode: WAV file replay JPEG file display

[Cause] WAV or JPEG files are notstored in the correct folders. For WAV replay, settings in a screen program is not correct. [Solution] Store target is det... Show Detail
- No：4814
- Displayed Date：2025/12/01 13:50
I click a button on the screen in the TELLUS-Remote mode, but the data is not written to the MONITOUCH or PLC.

Check the output device and set it correctly. For system device ($s/$T): It is not possible to write any value from remote screen to the monitored device. ... Show Detail
- No：4813
- Displayed Date：2025/12/01 13:52

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