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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How long will the backlight last?
The expected backlight lifespan of each V series is listed below. Model Hardware version *1 Lifespan *2 TECHNOSHOT TS2060 - Approx. 50,0... Show Detail
- No：4797
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/08 11:53
- Category： Product Specifications
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How to switch between languages without a storage device
Three methods are available. Follow the steps below. [Method 1: Store fonts in MONITOUCH] (TS/V8 only) The TS/V8 is capable of storing multiple fonts in it... Show Detail
- No：4781
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:01
- Category： Questions about
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4718
- Displayed Date：2025/12/01 13:50
- Category： Error
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What is the model name of a replacement battery?
The model name of a replacement battery for the MONITOUCH is as follows. Model Model names of batteries Battery expiration date (from date of manu... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/03 09:15
- Category： Product Specifications
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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The time and date is not displayed correctly.
The solutions vary depending on the screen data settings. Check the following settings. Setting location: V-SFT editor [System Setting]→[Unit Setting]→[... Show Detail
- No：4588
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/11 12:53
- Category： Operation Troubles
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<V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
There are two methods. Method 1: Reading the server information Use V-Server sampling read function to read all data from the Monitouch. Make logging ... Show Detail
- No：4834
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Are there any rstrictions on monitoring multiple devices by V-Server?
During logging or recipe transfer performed for one device, monitoring other devices is brought to a wait state. Due to that fact, V-Server may not be able ... Show Detail
- No：4828
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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