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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to replace a discontinued the MONITOUCH unit
The V9/V8/V7/V6/V4 series and GD-80 series can be replaced with the current models. Note that, however, the compatibility is not 100% and some restrictions ... Show Detail
- No：4874
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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Operating system requirements and environment for configuration software "V-SFT-5"
To launch the configuration software V-SFT version 5, the following system environment is required. PC PC/AT compatible for Windows OS *1 Windows X... Show Detail
- No：4801
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Pressing a switch does not activate anything.
<Causes> Interlock is set for the switch. Touch switch position is not aligned. When using a switch for changing screens (Function: Screen Change-ov... Show Detail
- No：4575
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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How to sound a continuous buzzer according to a command from the PLC (external)
Configure settings as follows. Select [System Setting] → [Unit Setting] → [General Settings] on the V-SFT editor and check [Use Continuous Buzzer Sound]. ... Show Detail
- No：4756
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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Which models are equipped with wireless LAN access point?
V10/V9 series with the letter "R" in the model name is equipped with wireless LAN access point. They are as follows. <V10 series> V10 series ... Show Detail
- No：4689
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/08 17:26
- Category： Product Specifications
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To launch the screen configuration software, the following system environment is required. Software Smart Editor V-SFT Ver.6 Computer Personal... Show Detail
- No：4687
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/11 13:57
- Category： Product Specifications
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A screen in multiple languages is created; however, the displayed language does not change.
<Causes> A wrong language number is specified for the switch [Function: Language changeover]. (V8/TS series only) The screen is not refreshed after t... Show Detail
- No：4752
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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"The font file cannot be found."
This error is displayed when Gothic fonts used in the screen data are not installed. <Solutions> Update the V-SFT editor to version 5 from our webs... Show Detail
- No：4720
- Displayed Date：2025/12/01 13:49
- Category： Error
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4718
- Displayed Date：2025/12/01 13:50
- Category： Error
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How to switch between languages without a storage device
Three methods are available. Follow the steps below. [Method 1: Store fonts in MONITOUCH] (TS/V8 only) The TS/V8 is capable of storing multiple fonts in it... Show Detail
- No：4781
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:01
- Category： Questions about
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