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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to replace a discontinued the MONITOUCH unit
The V9/V8/V7/V6/V4 series and GD-80 series can be replaced with the current models. Note that, however, the compatibility is not 100% and some restrictions ... Show Detail
- No：4874
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TELLUS but not on the monitored device... Show Detail
- No：4815
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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How to limit the values that can be entered through the keypad
Follow the steps below. Click on the numerical data display part (Function: Entry Target). Display the [Num. Display] dialog, select [Operation/Alarm] and c... Show Detail
- No：4768
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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<V-Server> Can I specify multiple startup options?
Yes. Enter a space between each startup option. Example: V-Server is installed in "C:\MONITOUCH\V-Server": Log viewer saving + automatic termination ... Show Detail
- No：4850
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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Can I purchase mounting fixtures?
Yes, mounting fixtures are available for purchase. Refer to the following table for the type and applicable model [Mounting fixture type/applicable model... Show Detail
- No：4804
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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Which models are compliant with NEMA standards?
V10/V9 series compliant with NEMA standards is as follows (in the case of waterproof gasket installed). <V10 series> All 24VDC power supply models ... Show Detail
- No：4690
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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I want to check network connection of Ethernet.
Check the network condition with V10/V9's [Network Test] and [Duplicate IP Test] screens. Network test (send ping command) This is to check whether the V10... Show Detail
- No：4651
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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The POWER LED does not light up or flashes.
[The LED does not light up] <Causes> Power to the V series is not supplied properly. The LED is faulty (normal screen display). MONITOUCH is faulty... Show Detail
- No：4571
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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Switches cannot be placed in arbitrary positions.
There are two touch switch types available with the V series. This can be recognized from the model name. (For more information, click here.) The placement ... Show Detail
- No：4734
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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