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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to save logging data to a csv file
Data can be output to a CSV file as described below. Click [System Setting] -> [Logging Server] (or [Alarm Server]) and select a block number. Then cli... Show Detail
- No：4631
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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A TCP connection cannot be established.
This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4569
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:49
- Category： Error
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Communication error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC memory address specified ... Show Detail
- No：4708
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:29
- Category： Error
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What types of cables can be used for screen program transfer?
Screen program transfer is possible using a commercially-available USB or Ethernet cable. The "V-CP" or "UG00C-T1" serial transfer cable manufactured by Hak... Show Detail
- No：4699
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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This error is displayed when the SRAM area is not formatted on the V8/TS series unit. <Causes> The following conditions cause this error. A. Wh... Show Detail
- No：4726
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/08 16:17
- Category： Error
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This error may be displayed on the configuration software V-SFT when data is transferred. When the PC port cannot be opened, this error occurs. [When "U... Show Detail
- No：4555
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/15 10:32
- Category： Error
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Communication Error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC device memory address spec... Show Detail
- No：4548
- Displayed Date：2025/12/01 13:46
- Category： Error
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This error is displayed when the V series does not receive an answer from a connected device (PLC, temperature controller, etc.) within the predetermined tim... Show Detail
- No：4547
- Displayed Date：2025/12/01 13:47
- Category： Error
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