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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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What is the model name of a replacement battery?
The model name of a replacement battery for V10/V9 series is as follows. Model Model names of batteries V10 Series V9 Series Advanced Model V9101iW... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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A TCP connection cannot be established.
This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4569
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:49
- Category： Error
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<TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
In remote mode, only switch ON/OFF macro commands are executed. Other macro commands than those switch macros are not executable. Notes: Neither SYS c... Show Detail
- No：4824
- Displayed Date：2025/12/01 13:53
- Category： Questions about
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A screen in multiple languages is created; however, the displayed language does not change.
<Causes> A wrong language number is specified for the switch [Function: Language changeover]. (V8/TS series only) The screen is not refreshed after t... Show Detail
- No：4752
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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<TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
Select synchronization mode from "Remote Monitor Setting" in V-Server. Procedure On V-Server, select the monitored device which you wish to have synchron... Show Detail
- No：4825
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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"Communication Error Received Code No. 05"
[Communication with a PLC] Refer to the following FAQ page. "No：4708 Communication error "Error code received" [Communication with simulator] This err... Show Detail
- No：4715
- Displayed Date：2025/12/01 13:50
- Category： Error
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This error is displayed when the V series does not receive an answer from a connected device (PLC, temperature controller, etc.) within the predetermined tim... Show Detail
- No：4547
- Displayed Date：2025/12/01 13:47
- Category： Error
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<TELLUS and V-Server> What is "licencing"?
SOFT MONITOUCH TELLUS and V-Server are free software. You can use them as restricted trial software until licensing is complete. Once the decision of the nec... Show Detail
- No：4840
- Displayed Date：2025/12/01 13:53
- Category： Product Specifications
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This error may be displayed on the configuration software V-SFT when data is transferred. When the PC port cannot be opened, this error occurs. [When "U... Show Detail
- No：4555
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/15 10:32
- Category： Error
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Screen Program Error "Error : XX (XX : XXX)"
This error is displayed on the V series when an error is detected in the transferred screen data. <Solutions> Read the error code as shown below. F... Show Detail
- No：4550
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:25
- Category： Error
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