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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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The folder where V-Server is installed contains "Program" folder. This Program folder contains the system program and I/F driver for system update. If the f... Show Detail
- No：4818
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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What temperature controller / inverter models can be connected?
See the following: Connectable models <Compatible temperature controller/inverter list> * For more information about models and cable connection,... Show Detail
- No：4703
- Displayed Date：2025/12/01 13:50
- Updated DTM：2026/04/02 14:36
- Category： Available Devices
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Communication Error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC device memory address spec... Show Detail
- No：4548
- Displayed Date：2025/12/01 13:46
- Category： Error
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The POWER LED does not light up or flashes.
[The LED does not light up] <Causes> Power to the V series is not supplied properly. The LED is faulty (normal screen display). MONITOUCH is faulty... Show Detail
- No：4571
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I want to use a tablet PC to monitor and operate V10/V9 screens.
VNC server function provides both. System configuration: Tablet PC : VNC client V10/V9F VNC server e.g. Follow the steps below to connect. 1. I... Show Detail
- No：4646
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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This error occurs when there is no physical continuity between the TS/V8 LAN port and a network device (PLC, hub etc.). <Cause> The most common cau... Show Detail
- No：4724
- Displayed Date：2025/12/01 13:49
- Category： Error
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<TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
In remote mode, only switch ON/OFF macro commands are executed. Other macro commands than those switch macros are not executable. Notes: Neither SYS c... Show Detail
- No：4824
- Displayed Date：2025/12/01 13:53
- Category： Questions about
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<TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
Select synchronization mode from "Remote Monitor Setting" in V-Server. Procedure On V-Server, select the monitored device which you wish to have synchron... Show Detail
- No：4825
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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