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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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What barcode readers are available?
Click here. Show Detail
- No：4809
- Displayed Date：2025/12/01 13:52
- Category： Available Devices
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I want to connect to MICREX-SX but "Communication Error: Error Code received " occurs.
This is an address error. An invalid device memory is set in the screen program. The causes are listed below. Cause 1: X/Y device memory, P/PE link, or ... Show Detail
- No：4566
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:33
- Category： Error
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This error is displayed on the V/TS series when an error is detected in the transferred screen data. <Solutions> Read the error code as shown below... Show Detail
- No：4709
- Displayed Date：2025/12/01 13:50
- Category： Error
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MONITOUCH does not switch from the RUN screen to the Main Menu screen.
Press the [SYSTEM] switch, and when the switch menu is displayed press the [F1] (MODE) switch. [If the switch menu is not displayed when the [SYSTEM] sw... Show Detail
- No：4730
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 13:13
- Category： Operation Troubles
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How to save sampling data even after turning off the TS/V series
Select [SRAM] or [Storage/CF Card] for the storage location of sampling data. With [SRAM] selected, backup power is supplied from the battery attached to th... Show Detail
- No：4772
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:35
- Category： Questions about
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"SIM Communication Error Simulator Not Connected", "Communication error Check I/F driver"
This error is displayed at the top left corner on the V/TS series when simulator communication is not established correctly between the V/TS series and the P... Show Detail
- No：4711
- Displayed Date：2025/12/01 13:50
- Category： Error
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Depending on the MONITOUCH model and hardware version*, the backlight may or may not be replaced by the customer. * The hardware version is indicated on the... Show Detail
- No：4798
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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The folder where V-Server is installed contains "Program" folder. This Program folder contains the system program and I/F driver for system update. If the f... Show Detail
- No：4818
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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Check the points below. In the [Property] dialog box for the monitored device, is the setting for [Reference Screen Data] correct? If not setting is made, t... Show Detail
- No：4817
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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