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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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When Fuji Electric MICREX-SX is selected, this error is displayed if screen data uses input/output memory (X, Y), or P link/PE link/FL-net (CPU No. 8, 9) mem... Show Detail
- No：4723
- Displayed Date：2025/12/01 13:50
- Category： Error
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<TELLUS and V-Server> What is a user ID?
When you apply for a license for the first time, we will issue a user ID. One user ID is granted per user. Do not lose the user ID since it is required whe... Show Detail
- No：4842
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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How do I install or update configuration software "V-SFT-6"?
The way to install or update configuration software "V-SFT-6" is as follows. [Either or both V-SFT-5 or V-SFT-6 already installed] Download the update mo... Show Detail
- No：4688
- Displayed Date：2025/12/01 13:48
- Updated DTM：2025/12/11 13:58
- Category： Product Specifications
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This error is displayed on the V/TS series when an error is detected in the transferred screen data. <Solutions> Read the error code as shown below... Show Detail
- No：4709
- Displayed Date：2025/12/01 13:50
- Category： Error
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I want to use a tablet PC to monitor and operate V10/V9 screens.
VNC server function provides both. System configuration: Tablet PC : VNC client V10/V9F VNC server e.g. Follow the steps below to connect. 1. I... Show Detail
- No：4646
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How to store screen data on a storage device
Two methods are available. Follow the steps below. [When storing data from the PC (V-SFT) to a storage device] V-SFT Ver.6 Click [File] -> [Storage Man... Show Detail
- No：4776
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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Which type of Monitouch can I edit with V-SFT Ver. 5?
You can edit V8 series, TS, S8, V7 series, V6 series, V4 series and UG series. To edit/download/upload of V9 series or X1 series, please use V-SFT Ver. 6.... Show Detail
- No：4805
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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This error occurs when using a V8 compatible setting (*) on a V10/V9 series unit. At the start of communication, the V10/V9 series initially displays the sc... Show Detail
- No：4565
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:29
- Category： Error
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4718
- Displayed Date：2025/12/01 13:50
- Category： Error
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