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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Which type of Monitouch can I edit with V-SFT Ver. 5?
You can edit V8 series, TS, S8, V7 series, V6 series, V4 series and UG series. To edit/download/upload of V9 series or X1 series, please use V-SFT Ver. 6.... Show Detail
- No：4805
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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Depending on the MONITOUCH model and hardware version*, the backlight may or may not be replaced by the customer. * The hardware version is indicated on the... Show Detail
- No：4798
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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What types of cables can be used for screen program transfer?
Screen program transfer is possible using a commercially-available USB or Ethernet cable. The "V-CP" or "UG00C-T1" serial transfer cable manufactured by Hak... Show Detail
- No：4699
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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<V-Server> What are the V-Server startup options?
By adding these options whenlaunching theV-Server, the corresponding operations such as automatic termination or log saving become available. Options Opt... Show Detail
- No：4849
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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How to store screen data on a storage device
Two methods are available. Follow the steps below. [When storing data from the PC (V-SFT) to a storage device] V-SFT Ver.6 Click [File] -> [Storage Man... Show Detail
- No：4776
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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This error may be displayed on the configuration software V-SFT when data is transferred. When the PC port cannot be opened, this error occurs. [When "U... Show Detail
- No：4555
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/15 10:32
- Category： Error
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How do I install or update configuration software "V-SFT-5"?
The way to install or update configuration software "V-SFT-5" is as follows. [Either or both V-SFT-5 or V-SFT-6 already installed] Download the update mo... Show Detail
- No：4802
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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This error is displayed when a system error (system crash) is detected. [In cases where the error occurs during normal communication] <Causes> Sys... Show Detail
- No：4716
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/08 16:36
- Category： Error
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How to check the operation of screens without connecting to a PLC
Use the simulator. The simulator allows you to verify screen operations without a PLC. The simulator runs on a PC and simulates bit device ON/OFF action an... Show Detail
- No：4643
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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