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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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"SIM Communication Error Simulator Not Connected", "Communication error Check I/F driver"
This error is displayed at the top left corner on the V/TS series when simulator communication is not established correctly between the V/TS series and the P... Show Detail
- No：4711
- Displayed Date：2025/12/01 13:50
- Category： Error
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"Editor is occupied by another port"
This error may be displayed on the configuration software V-SFT when data is transferred via Ethernet. Possible causes and solutions are given below. &... Show Detail
- No：4722
- Displayed Date：2025/12/01 13:50
- Category： Error
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How to adjust the brightness of the screen
Adjust the screen brightness*1 by the following methods. There are two methods for adjustment. Applicable models V10/V9 Series Adjustment *2 (1)... Show Detail
- No：4599
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How to change the setting for buzzer sound when a swich is pressed.
There are three methods. [Change the setting on V series] Change setting in Local mode > [System setting] > [Buzzer setting], and press [Apply] swi... Show Detail
- No：4604
- Displayed Date：2025/12/01 13:48
- Updated DTM：2025/12/08 18:28
- Category： Questions about
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How do I install or update configuration software "V-SFT-5"?
The way to install or update configuration software "V-SFT-5" is as follows. [Either or both V-SFT-5 or V-SFT-6 already installed] Download the update mo... Show Detail
- No：4802
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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What are the types and sizes of protective sheet?
The types and sizes of protective sheet available with the TS/V8 series are listed below. MONITOUCH model Protective sheet type Size (mm) TS2060i... Show Detail
- No：4803
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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This error may be displayed on the configuration software when data is transferred. When the V series does not respond within the set time, this error occurs... Show Detail
- No：4554
- Displayed Date：2025/12/01 13:47
- Category： Error
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An unavailable device memory address is set or the available device memory range is exceeded. Causes The causes are listed below. Device memory set in t... Show Detail
- No：4570
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:51
- Category： Error
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The POWER LED does not light up or flashes.
[The LED does not light up] <Causes> Power to the V series is not supplied properly. The LED is faulty (normal screen display). MONITOUCH is faulty... Show Detail
- No：4571
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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