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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to check whether or not a storage is recognized
Check it with system device memory ($s) of the V series. Built-in socket: $s497, USB-A port: $s1035 Output No. Description Remarks 0 Normal ... Show Detail
- No：4633
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How do I install or update configuration software "V-SFT-5"?
The way to install or update configuration software "V-SFT-5" is as follows. [Either or both V-SFT-5 or V-SFT-6 already installed] Download the update mo... Show Detail
- No：4802
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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What types of cables can be used for screen program transfer?
Screen program transfer is possible using a commercially-available USB or Ethernet cable. The "V-CP" or "UG00C-T1" serial transfer cable manufactured by Hak... Show Detail
- No：4699
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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A TCP connection cannot be established.
This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4569
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:49
- Category： Error
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What PLC models can be connected?
See the following: Connectable models <Compatible PLC list> * For more information about models and cable connection, refer to the Connection Man... Show Detail
- No：4702
- Displayed Date：2025/12/01 13:50
- Updated DTM：2026/04/02 14:35
- Category： Available Devices
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Pressing a switch does not activate anything.
<Causes> Interlock is set for the switch. ON delay is set for the switch. (TS/V8 only) Touch switch position is deviated. When the screen change sw... Show Detail
- No：4733
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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"SIM Communication Error Simulator Not Connected", "Communication error Check I/F driver"
This error is displayed at the top left corner on the V/TS series when simulator communication is not established correctly between the V/TS series and the P... Show Detail
- No：4711
- Displayed Date：2025/12/01 13:50
- Category： Error
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This error is displayed on the TS/V series. Nothing can be displayed because font data for screen display is not found. Font data transfer was canceled dur... Show Detail
- No：4712
- Displayed Date：2025/12/01 13:50
- Category： Error
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"Insert Storage in V9" "Insert Storage in V10"
Automatic uploading of screen data etc. from a storage device (SD card or USB flash drive) when the V series is turned on is enabled by default. This error i... Show Detail
- No：4552
- Displayed Date：2025/12/01 13:47
- Category： Error
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This error occurs when using a V8 compatible setting (*) on a V10/V9 series unit. At the start of communication, the V10/V9 series initially displays the sc... Show Detail
- No：4565
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:29
- Category： Error
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