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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Communication Error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC device memory address spec... Show Detail
- No：4548
- Displayed Date：2025/12/01 13:46
- Category： Error
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Can I purchase mounting fixtures?
Yes, mounting fixtures are available for purchase. Refer to the following table for the type and applicable model [Mounting fixture type/applicable model... Show Detail
- No：4804
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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Which models are equipped with wireless LAN access point?
V10/V9 series with the letter "R" in the model name is equipped with wireless LAN access point. They are as follows. <V10 series> V10 series ... Show Detail
- No：4689
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/08 17:26
- Category： Product Specifications
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Communication error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC memory address specified ... Show Detail
- No：4708
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:29
- Category： Error
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How to sound a continuous buzzer according to a command from the PLC (external)
Configure settings as follows. Select [System Setting] → [Unit Setting] → [General Settings] on the V-SFT editor and check [Use Continuous Buzzer Sound]. ... Show Detail
- No：4756
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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What are the types and sizes of protective sheet? (V8)
The types and sizes of protective sheet available with the TS/V8 series are listed below. MONITOUCH model Protective sheet type Size (mm) TS2060i... Show Detail
- No：4803
- Displayed Date：2025/12/01 13:50
- Updated DTM：2026/06/17 15:57
- Category： Product Specifications
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How to check the communication condition between the temperature controller and the V series
The temperature controller condition is output to the system device memory of the V series. Check the following device memory addresses for each station num... Show Detail
- No：4639
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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What types of cables can be used for screen program transfer?
Screen program transfer is possible using a commercially-available USB or Ethernet cable. The "V-CP" or "UG00C-T1" serial transfer cable manufactured by Hak... Show Detail
- No：4699
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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How far is it possible to communicate wirelessly?
The distance which is possible to communicate via radio waves by using V10/V9 series equipped with wireless LAN access point is as follows. [Using the bui... Show Detail
- No：4693
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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<V-Server> What are the V-Server startup options?
By adding these options whenlaunching theV-Server, the corresponding operations such as automatic termination or log saving become available. Options Opt... Show Detail
- No：4849
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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