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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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<TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
No, neither monitoring nor operation support the Memory Manager feature. Please operate it from the monitored device (V series unit or HMI mode TELLUS). Show Detail
- No：4826
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-HMI> I use storage or SRAM on the V series. How about in the TELLUS-HMI mode?
The data is saved in the PC. The data is stored in folders on your PC. Storage directory depends on the setting in [Optionn]→[Main 1]→[Generate folder at... Show Detail
- No：4823
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 11:38
- Category： Questions about
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When a character entry switch is pressed, the switch name on it disappears.
<Cause> The character entry key switch is set as [Draw Mode: REP]. <Solution> Set [Draw Mode: XOR]. When using characters from the graphic ... Show Detail
- No：4740
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 13:04
- Category： Operation Troubles
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I cannot make entries with a keypad.
<Causes> There is no entry mode icon (no cursor is displayed). The keypad ID number is different from the entry mode ID number (all keys in the keypa... Show Detail
- No：4738
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 13:09
- Category： Operation Troubles
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Are there any products available for use in tropical wetlands?
Yes, there are special models available with coated circuit boards for use in tropical wetlands and environments with sulfide gas. [Model details] These sp... Show Detail
- No：4701
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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Is there a model without function switches?
Yes, there are special models available without function switches or logos imprinted on the bezel. [Model details] Special models are designated with a num... Show Detail
- No：4696
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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How to clean and disinfect the touch panel surface
Wipe down the surface using a soft cloth dampened with commercial alcohol or ethanol. * The optional protective sheet, "Vxxxx-GS" and "Vxxxx-GSN10", can be ... Show Detail
- No：4675
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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A transparent button is available. Procedure: Go to [Parts] > [Switch] and place a button. In the Switch dialog box, set the details as follows... Show Detail
- No：4672
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to import a image file to place it on a screen.
You can import a image file as a picture and place it on a screen. There are two methods. Method 1: Paste directly the image copied to the clipboard into... Show Detail
- No：4663
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to extend the USB port to the front panel of the control box.
USB-A port can be extended using "UA-FR" extension cable. For the details about UA-FR, please click here. *USB-miniB port is not extendable. Show Detail
- No：4659
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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