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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4877
- Displayed Date：2025/12/01 13:49
- Category： Error
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An unavailable device memory address is set or the available device memory range is exceeded. Causes The causes are listed below. Device memory set in t... Show Detail
- No：4570
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:51
- Category： Error
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How long will the battery last?
The battery expires after about five years from the date of manufacture. When the battery voltage drops, the message "Replace the battery" is displayed at... Show Detail
- No：4686
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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What PLC models can be connected?
See the following: Connectable models <Compatible PLC list> * For more information about models and cable connection, refer to the Connection Man... Show Detail
- No：4702
- Displayed Date：2025/12/01 13:50
- Updated DTM：2026/04/02 14:35
- Category： Available Devices
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The time and date is not displayed correctly.
The solutions vary depending on the screen data settings. Check the following settings. Setting location: V-SFT editor [System Setting]→[Unit Setting]→[SR... Show Detail
- No：4751
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:17
- Category： Operation Troubles
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<V-Server> Are there any rstrictions on monitoring multiple devices by V-Server?
During logging or recipe transfer performed for one device, monitoring other devices is brought to a wait state. Due to that fact, V-Server may not be able ... Show Detail
- No：4828
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
There are two methods. Method 1: Reading the server information Use V-Server sampling read function to read all data from the Monitouch. Make logging ... Show Detail
- No：4834
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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The time and date is not displayed correctly.
The solutions vary depending on the screen data settings. Check the following settings. Setting location: V-SFT editor [System Setting]→[Unit Setting]→[... Show Detail
- No：4588
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/11 12:53
- Category： Operation Troubles
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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What is the model name of a replacement battery?
The model name of a replacement battery for the MONITOUCH is as follows. Model Model names of batteries Battery expiration date (from date of manu... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/03 09:15
- Category： Product Specifications
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