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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to check the number of the screen currently displayed
The currently displayed screen number is stored in the following device memory areas. Screen displaying device memory Device memory "n+2" in [Write Area] ... Show Detail
- No：4600
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:34
- Category： Questions about
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I want to generate logging data in CSV at the determined time every day.
Use "storage output bit" in logging server and "scheduler function" together. E.g.)Logging data is output in csv file at 23:00pm everyday: 1) Storage out... Show Detail
- No：4652
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How can I get SOFT MONITOUCH TELLUS and V-Server?
It can be found inDVD-ROM or website. 1: DVD-ROM Please contact your Hakko representative. 2: Website You can download TELLUS & V-Server from our w... Show Detail
- No：4819
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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Two methods are available for editing. [Method 1: Select the overlap part] Select the overlap part. The overlap part is enclosed with handles. Selec... Show Detail
- No：4573
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I want to check network connection of Ethernet.
Check the network condition with V10/V9's [Network Test] and [Duplicate IP Test] screens. Network test (send ping command) This is to check whether the V10... Show Detail
- No：4651
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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"Battery voltage drop", "Brownout of Battery", "Battery changeover required", "Battery not set"
This error is displayed on the Main Menu screen when a battery problem has occurred to the V/TS series. In the case of "Battery voltage drop", "Brownout o... Show Detail
- No：4717
- Displayed Date：2025/12/01 13:49
- Category： Error
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Can I purchase mounting fixtures?
Yes, mounting fixtures are available for purchase. Refer to the following table for the type and applicable model [Mounting fixture type/applicable model... Show Detail
- No：4804
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How to assign a function to each function switch
The function switches can be used for preset purposes in the RUN mode. [Function switch operation regardless of the currently displayed screen] Select [S... Show Detail
- No：4792
- Displayed Date：2025/12/01 13:50
- Category： Questions about
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<V-Server> Can I transfer recipe data created on Excel to the PLC?
Yes. Functions: Memory writing* Recipe writing Recipe data Excel file (.xls) CSV file (.csv) Database How to execute: Execute data tra... Show Detail
- No：4830
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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