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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to shorten screen data transfer time (with screen data transfer cable: V-CP (serial connection))
The following methods are available. [Increase the baud rate] Select [Transfer]→[Communication Setting] or [Transfer]→[Download]→[Communication Setting] an... Show Detail
- No：4785
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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Depending on the MONITOUCH model and hardware version*, the backlight may or may not be replaced by the customer. * The hardware version is indicated on the... Show Detail
- No：4798
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Communication between the PLC and the V/TS series is slow.
To speed up communications, try the following method. [When creating screens] When creating screens, consider the following points to improve the communi... Show Detail
- No：4878
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:05
- Category： Operation Troubles
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Messages are not displayed in the alarm tracking display.
<Causes> The bit corresponding to the message is not ON. The display mode for displaying messages is not checked in the [Alarm Device] settings of th... Show Detail
- No：4583
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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A screen in multiple languages is created; however, the displayed language cannot be switched.
<Causes> A wrong language number is specified for the switch [Function: Language changeover]. The screen is not refreshed after the execution of macr... Show Detail
- No：4587
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I want to show a multi-overlap using macro command but the overlap does not appear.
Check the following points: <Causes> Multi-overlap (icon) is not place on the screen. Multi-overlap setting (icon) is not correct. Macro command... Show Detail
- No：4593
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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How to store screen data in a storage device
Two methods are available. Follow the steps below. [Storing data from a PC (V-SFT) to a storage device] Click [File] -> [Storage Manager]. Specify ... Show Detail
- No：4634
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to use a tablet PC to monitor and operate V10/V9 screens.
VNC server function provides both. System configuration: Tablet PC : VNC client V10/V9F VNC server e.g. Follow the steps below to connect. 1. I... Show Detail
- No：4646
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to generate logging data in CSV at the determined time every day.
Use "storage output bit" in logging server and "scheduler function" together. E.g.)Logging data is output in csv file at 23:00pm everyday: 1) Storage out... Show Detail
- No：4652
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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