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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Pressing the touch switch activates nothing or activates a position that deviates from the switch.
Try performing touch switch testing and adjustment. Display the touch switch test screen. - V10/V9 Standard, V9 Lite model Local mode [I/O Check] men... Show Detail
- No：4577
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:03
- Category： Operation Troubles
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Characters are not displayed in character display parts as intended.
The action to take varies depending on the symptom. [No text is displayed or a part of text is not displayed] <Causes> Windows fonts are used but ... Show Detail
- No：4578
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I do not want to show a status bar on the bottom right corner of V series screen.
You can hide the status bar in the following way. Method 1: Click [x] on the status bar to temporarily hide it. Method 2: Use "Status Bar Prohibited" setti... Show Detail
- No：4662
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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Pressing the touch switch activates nothing or activates a position that deviates from the switch.
Try performing touch switch testing and adjustment. <Method> Display the touch switch test screen. -V8/TS series Main Menu screen → [Main Menu] ... Show Detail
- No：4728
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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<V-Server> Can I specify multiple startup options?
Yes. Enter a space between each startup option. Example: V-Server is installed in "C:\MONITOUCH\V-Server": Log viewer saving + automatic termination ... Show Detail
- No：4850
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Characters which are not recognizable on your OS is used for the file name or the destination path. Or the file is saved in a deep directory. Rename the fil... Show Detail
- No：4561
- Displayed Date：2025/12/01 13:47
- Category： Error
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This error is displayed on the TS/V series. Nothing can be displayed because font data for screen display is not found. Font data transfer was canceled dur... Show Detail
- No：4712
- Displayed Date：2025/12/01 13:50
- Category： Error
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<V-Server> How many monitored devices can be registered?
A maximum of 65,535 monitored devices can be registered. An appropriate number of monitored devices to be registered: Up to twenty devices* when the po... Show Detail
- No：4846
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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This error is displayed when there is no screen data or system program transferred to the V series. <Solution> Resolve the error according to the e... Show Detail
- No：4551
- Displayed Date：2025/12/01 13:47
- Category： Error
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