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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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What are the types and sizes of protective sheet? (V10/V9/TS)
The types and sizes of protective sheet are listed below. MONITOUCH model Protective sheet type Size (mm) TS4000 TS415xi TS4150-GS TS4150-GSN1... Show Detail
- No：4697
- Displayed Date：2025/12/01 13:49
- Updated DTM：2026/06/22 10:31
- Category： Product Specifications
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I do not want to show a status bar on the bottom right corner of V series screen.
You can hide the status bar in the following way. Method 1: Click [x] on the status bar to temporarily hide it. Method 2: Use "Status Bar Prohibited" setti... Show Detail
- No：4662
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How to check whether or not a storage is recognized
Check it with system device memory ($s) of the V series. Built-in socket: $s497, USB-A port: $s1035 Output No. Description Remarks 0 Normal ... Show Detail
- No：4633
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How to update the operating system for the V series unit
There are two methods of updating the OS: "Manual Update" and "Automatic Update". A storage (SD card/USB flash drive) is used for updating the OS. For th... Show Detail
- No：4609
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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How to prohibit setting changes in Local mode
It can be prohibited by the screen program. The following items can be prohibited. LAN Setting Screen SRAM Setting Screen Communication Setting Screen E... Show Detail
- No：4606
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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I have a communication problem between the V10/V9 and Mitsubishi Q series CPU via Ethernet unit.
Please check the settings below: Screen program settings: [System Setting]→[Hardware Setting] Select [QnH (Q) series (Ethernet)] at [Device Select]. ... Show Detail
- No：4595
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 18:52
- Category： Operation Troubles
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I want to show a multi-overlap using PLC command but the overlap does not appear.
Check the following points: Multi-overlap (icon) is not place on the screen. Multi-overlap setting (icon) is not correct. Macro commands are not corr... Show Detail
- No：4592
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:41
- Category： Operation Troubles
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This error is displayed in Local mode when a battery problem has occurred to the V series. (The battery is set in the V series at shipment.) <Cause>... Show Detail
- No：4553
- Displayed Date：2025/12/01 13:46
- Category： Error
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4877
- Displayed Date：2025/12/01 13:49
- Category： Error
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