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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to save sampling data even after turning off the TS/V series
Select [SRAM] or [Storage/CF Card] for the storage location of sampling data. With [SRAM] selected, backup power is supplied from the battery attached to th... Show Detail
- No：4772
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:35
- Category： Questions about
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<TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
Yes. Both V-Server and TELLUS (Remote) are required as the Remote-mode TELLUS function is used to achieve the remote monitor. Other methods using the VNC s... Show Detail
- No：4832
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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What is the model name of a replacement battery?
The model name of a replacement battery for the MONITOUCH is as follows. Model Model names of batteries Battery expiration date (from date of manu... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/03 09:15
- Category： Product Specifications
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Communication between the temperature controller and the V series is slow (V7 series).
To speed up communications, try the following method. The condition can also be improved as described below. <Baud rate> Increase the communicatio... Show Detail
- No：4727
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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<V-Server> Can I write to the same Excel file from several different loggings?
Yes. Show Detail
- No：4838
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Is the number of the logging to register limited on V-Server?
It depends on the version of V-Server. Version Number of the logging to register Ver.2.0.0.3 or later No limitation Ver.1.0.0.0 - Ver.2.0.0.2 Up... Show Detail
- No：4848
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> Can I specify multiple startup options?
Yes. Enter a space between each startup option. Example: V-Server is installed in "C:\MONITOUCH\V-Server": Log viewer saving + automatic termination ... Show Detail
- No：4850
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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This error may be displayed on the configuration software when data is transferred. When the V series does not respond within the set time, this error occurs... Show Detail
- No：4554
- Displayed Date：2025/12/01 13:47
- Category： Error
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Use "Text comparison". If a file agrees with another one using text comparison, they are the same screen program. Text comaprison is available to check t... Show Detail
- No：4668
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
191-200 of Total 315