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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Communication error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC memory address specified ... Show Detail
- No：4708
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:29
- Category： Error
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A TCP connection cannot be established.
This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4569
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:49
- Category： Error
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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How to save logging data to a csv file
Data can be output to a CSV file as described below. Click [System Setting] -> [Logging Server] (or [Alarm Server]) and select a block number. Then cli... Show Detail
- No：4631
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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This error may be displayed on the configuration software V-SFT when data is transferred. Possible causes and solutions are given below. [When the transf... Show Detail
- No：4718
- Displayed Date：2025/12/01 13:50
- Category： Error
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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This error occurs when using a V8 compatible setting (*) on a V10/V9 series unit. At the start of communication, the V10/V9 series initially displays the sc... Show Detail
- No：4565
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:29
- Category： Error
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Which type of Monitouch can I edit with V-SFT Ver. 5?
You can edit V8 series, TS, S8, V7 series, V6 series, V4 series and UG series. To edit/download/upload of V9 series or X1 series, please use V-SFT Ver. 6.... Show Detail
- No：4805
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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How to store screen data on a storage device
Two methods are available. Follow the steps below. [When storing data from the PC (V-SFT) to a storage device] V-SFT Ver.6 Click [File] -> [Storage Man... Show Detail
- No：4776
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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