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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Check the points below. In the [Property] dialog box for the monitored device, is the setting for [Reference Screen Data] correct? If not setting is made, t... Show Detail
- No：4817
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS and V-Server> What is "licencing"?
SOFT MONITOUCH TELLUS and V-Server are free software. You can use them as restricted trial software until licensing is complete. Once the decision of the nec... Show Detail
- No：4840
- Displayed Date：2025/12/01 13:53
- Category： Product Specifications
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This error may be displayed on the configuration software V-SFT when data is transferred. When the PC port cannot be opened, this error occurs. [When "U... Show Detail
- No：4555
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/15 10:32
- Category： Error
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Click here. Show Detail
- No：4808
- Displayed Date：2025/12/01 13:52
- Updated DTM：2026/06/03 09:05
- Category： Available Devices
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This error is displayed when there is no screen data or system program transferred to the V series. <Solution> Resolve the error according to the e... Show Detail
- No：4551
- Displayed Date：2025/12/01 13:47
- Category： Error
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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This error occurs when a TCP connection cannot be established when connecting to a network device using TCP/IP. <Cause> The LAN cable is not connec... Show Detail
- No：4725
- Displayed Date：2025/12/01 13:50
- Category： Error
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<TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
Select synchronization mode from "Remote Monitor Setting" in V-Server. Procedure On V-Server, select the monitored device which you wish to have synchron... Show Detail
- No：4825
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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<TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
In remote mode, only switch ON/OFF macro commands are executed. Other macro commands than those switch macros are not executable. Notes: Neither SYS c... Show Detail
- No：4824
- Displayed Date：2025/12/01 13:53
- Category： Questions about
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This error occurs when there is no physical continuity between the TS/V8 LAN port and a network device (PLC, hub etc.). <Cause> The most common cau... Show Detail
- No：4724
- Displayed Date：2025/12/01 13:49
- Category： Error
11-20 of Total 315