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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to read data from a storage device that is inserted in the V series
The following methods are available. Method Connection Remarks Storage Viewer SD card USB flash drive It is possible to copy or transfer data betwe... Show Detail
- No：4635
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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The V10/V9 series backlight cannot be replaced by customers. Consider returning the unit for repairs. For information on repairs and a test unit during its... Show Detail
- No：4685
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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Which models are compliant with NEMA standards?
V10/V9 series compliant with NEMA standards is as follows (in the case of waterproof gasket installed). <V10 series> All 24VDC power supply models ... Show Detail
- No：4690
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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The screen is not switched according to the command from the PLC (external).
The causes are listed below. <Causes> The screen number to display is not specified in read area "n + 2". The specified screen number is the same as... Show Detail
- No：4731
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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Negative values or decimal fractions cannot be entered with a keypad.
[Negative values cannot be entered] <Causes> Wrong operation of the keypad. The display type of entry target is set as "no sign". <Solutions... Show Detail
- No：4739
- Displayed Date：2025/12/01 13:49
- Category： Operation Troubles
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Vertical lines are drawn in the trend sampling area but disappear.
<Cause> A drawing item (line) is placed in the trend sampling area. Drawing items must not be placed over the area. <Solution> TS/V8 ... Show Detail
- No：4746
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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How to make the screen dark when it is left untouched for a preset time
Set the backlight function to turn the backlight OFF. Setting location: [System Setting] → [Unit Setting] → [Backlight] [To make backlight turn OFF whe... Show Detail
- No：4755
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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<TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
Select synchronization mode from "Remote Monitor Setting" in V-Server. Procedure On V-Server, select the monitored device which you wish to have synchron... Show Detail
- No：4825
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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