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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Can I purchase mounting fixtures?
Yes, mounting fixtures are available for purchase. Refer to the following table for the type and applicable model. [Mounting fixture type/applicable mode... Show Detail
- No：4700
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/05 13:47
- Category： Product Specifications
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How to copy a screen from one file to another
Three methods are available. Follow the steps below. [Method 1: Copy each item] Select [File] → [Comparing]. Enter filenames for [Comparison] (source) and... Show Detail
- No：4757
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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How to provide a numerical data entry feature using a keypad
Follow the steps below. * If you are using the V-SFT-6, see here. [To call a numeric keypad when an entry target is pressed] * In the case of models ear... Show Detail
- No：4794
- Displayed Date：2025/12/01 13:50
- Updated DTM：2025/12/11 14:53
- Category： Questions about
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What are the differences between an analog switch and a matrix switch?
The differences are described below. [Analog switch] The display unit is equipped with analog resistive film. Switches can be placed in any position in 1... Show Detail
- No：4799
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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Is pressing two switches at the same time allowed?
This differs depending on the touch switch type. Matrix switch type: Two-switch pressing available Analog switch type: Two-switch pressing not available ... Show Detail
- No：4800
- Displayed Date：2025/12/01 13:50
- Category： Product Specifications
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<V-Server> How can I start V-Server at the desired time?
Use Windows Task Scheduler. Procedure Start Windows and go to [Start] > [Program] > [Accessories] > [System Tool] > [Task Scheduler]. Do... Show Detail
- No：4837
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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I cannot set the IP address to setup VPN connection.
Check the settings below: V10/V9's calendar settings If date and time set on the V10/V9 unit is not correct, it is not possible to establish VPN connecti... Show Detail
- No：4563
- Displayed Date：2025/12/01 13:46
- Category： Error
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Pressing the reset switch does not clear history data.
<Causes> The switch is not pressed twice. The switch is disabled according to the interlock setting. <Solutions> Press the "Reset" switch... Show Detail
- No：4584
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I want to show a multi-overlap using macro command but the overlap does not appear.
Check the following points: <Causes> Multi-overlap (icon) is not place on the screen. Multi-overlap setting (icon) is not correct. Macro command... Show Detail
- No：4593
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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