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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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"Editor is occupied by another port"
This error may be displayed on the configuration software V-SFT when data is transferred via Ethernet. Possible causes and solutions are given below. &... Show Detail
- No：4560
- Displayed Date：2025/12/01 13:47
- Category： Error
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Pressing the touch switch activates nothing or activates a position that deviates from the switch.
Try performing touch switch testing and adjustment. Display the touch switch test screen. - V10/V9 Standard, V9 Lite model Local mode [I/O Check] men... Show Detail
- No：4577
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:03
- Category： Operation Troubles
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<Cause> The setting for [System Setting] -> [Alarm Server] -> [Data Output Setting] -> [Number of Data to Save] is small. <Solution>... Show Detail
- No：4585
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I have a communication problem between the V10/V9 and Mitsubishi QnU series CPU built-in Ethernet.
Please check the settings below: Screen program settings: [System Setting]→[Hardware Setting] Select [Model: QnU series (Built-in Ethernet)] at [Devi... Show Detail
- No：4594
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 18:49
- Category： Operation Troubles
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I want to have scrolling alarm messages on my screen.
Alarm server setting has scrolling message feature. Byselecting "Flowing message" as an action to take when alarm occurs, alarm message areaappears on the... Show Detail
- No：4653
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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Can I reflect the settings in a screen program to change the local screen settings?
There are two methods. Method1: Using [Clear Ini File] option when downloading the screen program from the configuration software (PC). Method2:Operating t... Show Detail
- No：4660
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to output the results of error checking and device search to a file.
The results of error checking and device search can be output to a CSV file. [Error Check] The results of [Tool]→[Error Check] in V-SFT-6 can be exported t... Show Detail
- No：4681
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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The V10/V9 series backlight cannot be replaced by customers. Consider returning the unit for repairs. For information on repairs and a test unit during its... Show Detail
- No：4685
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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What is the model name of a replacement battery?
The model name of a replacement battery for V10/V9 series is as follows. Model Model names of batteries V10 Series V9 Series Advanced Model V9101iW... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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Are there any products available for use in tropical wetlands?
Yes, there are special models available with coated circuit boards for use in tropical wetlands and environments with sulfide gas. [Model details] These sp... Show Detail
- No：4701
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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