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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Communication between the temperature controller and the V series is slow (V7 series).
To speed up communications, try the following method. The condition can also be improved as described below. <Baud rate> Increase the communicatio... Show Detail
- No：4727
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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What is the model name of a replacement battery?
The model name of a replacement battery for the MONITOUCH is as follows. Model Model names of batteries Battery expiration date (from date of manu... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/03 09:15
- Category： Product Specifications
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
Yes. Both V-Server and TELLUS (Remote) are required as the Remote-mode TELLUS function is used to achieve the remote monitor. Other methods using the VNC s... Show Detail
- No：4832
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How to save sampling data even after turning off the TS/V series
Select [SRAM] or [Storage/CF Card] for the storage location of sampling data. With [SRAM] selected, backup power is supplied from the battery attached to th... Show Detail
- No：4772
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:35
- Category： Questions about
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The lamp lights up even though the bit in the lamp device memory is not ON.
<Cause> The lamp device memory is used redundantly. <Solution> Check if the same address as the lamp device memory is used in the screen dat... Show Detail
- No：4735
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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Is there a model without function switches?
Yes, there are special models available without function switches or logos imprinted on the bezel. [Model details] Special models are designated with a num... Show Detail
- No：4696
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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Which model comply with marine approvals?
The model of V10/V9 series compliant with marine approvals is as follows. <V10 Series> V1015iSD, V1015iSLD, V1015iSBD, V1015iSLBD V1012iSD, V1012iSL... Show Detail
- No：4692
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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How long will the battery last?
The battery expires after about five years from the date of manufacture. When the battery voltage drops, the message "Replace the battery" is displayed at... Show Detail
- No：4686
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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How to store screen data in a storage device
Two methods are available. Follow the steps below. [Storing data from a PC (V-SFT) to a storage device] Click [File] -> [Storage Manager]. Specify ... Show Detail
- No：4634
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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