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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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How to update the operating system for the V series unit
There are two methods of updating the OS: "Manual Update" and "Automatic Update". A storage (SD card/USB flash drive) is used for updating the OS. For th... Show Detail
- No：4609
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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How to check whether or not a storage is recognized
Check it with system device memory ($s) of the V series. Built-in socket: $s497, USB-A port: $s1035 Output No. Description Remarks 0 Normal ... Show Detail
- No：4633
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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Can I use VPN function for free?
A 30-day trial license is availablefor free. You need to install "V-Connect" management tool and domain registration to use VPN connection. [Install "V-C... Show Detail
- No：4650
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I do not want to show a status bar on the bottom right corner of V series screen.
You can hide the status bar in the following way. Method 1: Click [x] on the status bar to temporarily hide it. Method 2: Use "Status Bar Prohibited" setti... Show Detail
- No：4662
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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What are the types and sizes of protective sheet? (V10/V9/TS)
The types and sizes of protective sheet are listed below. MONITOUCH model Protective sheet type Size (mm) TS4000 TS415xi TS4150-GS TS4150-GSN1... Show Detail
- No：4697
- Displayed Date：2025/12/01 13:49
- Updated DTM：2026/06/22 10:31
- Category： Product Specifications
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Are there any products available for use in tropical wetlands?
Yes, there are special models available with coated circuit boards for use in tropical wetlands and environments with sulfide gas. [Model details] These sp... Show Detail
- No：4701
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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When a character entry switch is pressed, the switch name on it disappears.
<Cause> The character entry key switch is set as [Draw Mode: REP]. <Solution> Set [Draw Mode: XOR]. When using characters from the graphic ... Show Detail
- No：4740
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 13:04
- Category： Operation Troubles
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How to set asynchronous display of multiple lines in a trend graph
Two or more trend graph parts in the same size must be overlaid. It is possible to display the trend lines at different timings by linking the parts with ea... Show Detail
- No：4770
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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How to save sampling data even after turning off the TS/V series
Select [SRAM] or [Storage/CF Card] for the storage location of sampling data. With [SRAM] selected, backup power is supplied from the battery attached to th... Show Detail
- No：4772
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 12:35
- Category： Questions about
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<TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
No, neither monitoring nor operation support the Memory Manager feature. Please operate it from the monitored device (V series unit or HMI mode TELLUS). Show Detail
- No：4826
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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