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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
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Messages are not displayed in the alarm tracking display.
<Causes> The bit corresponding to the message is not ON. The display mode for displaying messages is not checked in the [Alarm Device] settings of th... Show Detail
- No：4583
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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Communication between the PLC and the V/TS series is slow.
To speed up communications, try the following method. [When creating screens] When creating screens, consider the following points to improve the communi... Show Detail
- No：4878
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:05
- Category： Operation Troubles
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Depending on the MONITOUCH model and hardware version*, the backlight may or may not be replaced by the customer. * The hardware version is indicated on the... Show Detail
- No：4798
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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How to shorten screen data transfer time (with screen data transfer cable: V-CP (serial connection))
The following methods are available. [Increase the baud rate] Select [Transfer]→[Communication Setting] or [Transfer]→[Download]→[Communication Setting] an... Show Detail
- No：4785
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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How to draw reference lines in a trend graph or trend sampling part
V-SFT Ver.6 [To draw four or less horizontal reference lines] Display the [Trend Graph] dialog and click [Contents]. Check a [Reference Line] to use and se... Show Detail
- No：4771
- Displayed Date：2025/12/01 13:49
- Category： Questions about
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In the alarm tracking display, alarm data is not tracked for the specified number of times.
<Cause> [Buffering Area Setting] → [Number of Data to Save] is small. <Solution> Increase the number set for [Number of Data to Save]. For ... Show Detail
- No：4748
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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Transparency of a pattern is not effective on an animated screen.
<Cause> The size of the pattern is greater than 4,088 dots. <Solution> The transparency setting is enabled for pattern sizes up to 4,088 dot... Show Detail
- No：4744
- Displayed Date：2025/12/01 13:51
- Category： Operation Troubles
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This error occurs when there is no physical continuity between the TS/V8 LAN port and a network device (PLC, hub etc.). <Cause> The most common cau... Show Detail
- No：4724
- Displayed Date：2025/12/01 13:49
- Category： Error
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What SD cards and USB flash drives are compatible with the MONITOUCH?
The following storage devices can be used. MONITOUCH Type Capacity File System V10 SDXC card 2 TB max. exFAT V10/V9/TS2060i S... Show Detail
- No：4706
- Displayed Date：2025/12/01 13:49
- Category： Available Devices
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