• No : 1514
  • Displayed Date : 2023/04/25 19:00
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In Expert (D300win), I can use the download and verification functions, but not the failure diagnosis function. How can I solve this problem?

In Expert (D300win), I can use the download and verification functions, but not the failure diagnosis function. How can I solve this problem?
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Answer

To use the failure diagnosis function, you need to install '.NetFramework' on your computer. '.NET Framework2.0' is contained in the product CD.
If your OS is Windows8, 8.1, or 10, '.NetFramework3.5' is required. Install it by the following method, and then reboot your computer.
・How to update '.NetFramework' on your Windows OS computer (See the 'Related Pages' below.)