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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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Check the points below. In the [Property] dialog box for the monitored device, is the setting for [Reference Screen Data] correct? If not setting is made, t... Show Detail
- No：4817
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS and V-Server> What is a user ID?
When you apply for a license for the first time, we will issue a user ID. One user ID is granted per user. Do not lose the user ID since it is required whe... Show Detail
- No：4842
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
In remote mode, only switch ON/OFF macro commands are executed. Other macro commands than those switch macros are not executable. Notes: Neither SYS c... Show Detail
- No：4824
- Displayed Date：2025/12/01 13:53
- Category： Questions about
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[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS and V-Server> What is "licencing"?
SOFT MONITOUCH TELLUS and V-Server are free software. You can use them as restricted trial software until licensing is complete. Once the decision of the nec... Show Detail
- No：4840
- Displayed Date：2025/12/01 13:53
- Category： Product Specifications
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The folder where V-Server is installed contains "Program" folder. This Program folder contains the system program and I/F driver for system update. If the f... Show Detail
- No：4818
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS-HMI> How can I start up TELLUS (HMI) together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Start TELLUS. Select [HMI] and click [OK]. Select a screen program i... Show Detail
- No：4882
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Are there any rstrictions on monitoring multiple devices by V-Server?
During logging or recipe transfer performed for one device, monitoring other devices is brought to a wait state. Due to that fact, V-Server may not be able ... Show Detail
- No：4828
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TELLUS but not on the monitored device... Show Detail
- No：4815
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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