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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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How can I get SOFT MONITOUCH TELLUS and V-Server?
It can be found inDVD-ROM or website. 1: DVD-ROM Please contact your Hakko representative. 2: Website You can download TELLUS & V-Server from our w... Show Detail
- No：4819
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS and V-Server> What is a password?
The password is required for removing the restriction from TELLUS and V-Server. It will be acquired by the application for a license. Every password is spe... Show Detail
- No：4844
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> Is the arithmetic function included as a condition for an event?
No. The conditions of an event are: • Time designation • Value in the memory address (1 word) • Bit ON/OFF Perform arithmetic on the V series. Show Detail
- No：4836
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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I cannot do the following in the TELLUS-Remote mode: WAV file replay JPEG file display
[Cause] WAV or JPEG files are notstored in the correct folders. For WAV replay, settings in a screen program is not correct. [Solution] Store target is det... Show Detail
- No：4814
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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<TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
Yes. Both V-Server and TELLUS (Remote) are required as the Remote-mode TELLUS function is used to achieve the remote monitor. Other methods using the VNC s... Show Detail
- No：4832
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
There are two methods. Method 1: Reading the server information Use V-Server sampling read function to read all data from the Monitouch. Make logging ... Show Detail
- No：4834
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
Yes, use the tag function. Procedure Click [Tag Information] on V-Server. Set the [Tag Setting] dialog box to register a tag. Copy the ... Show Detail
- No：4833
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I download a screen program from V-Server to the monitored device?
Yes, you can download the screen program if the monitored device is Monitouch. In addition to the screen program, the I/F driver and the font data etc., ... Show Detail
- No：4831
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
No, neither monitoring nor operation support the Memory Manager feature. Please operate it from the monitored device (V series unit or HMI mode TELLUS). Show Detail
- No：4826
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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