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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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<V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
Yes, use the tag function. Procedure Click [Tag Information] on V-Server. Set the [Tag Setting] dialog box to register a tag. Copy the ... Show Detail
- No：4833
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
No, neither monitoring nor operation support the Memory Manager feature. Please operate it from the monitored device (V series unit or HMI mode TELLUS). Show Detail
- No：4826
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How can I get SOFT MONITOUCH TELLUS and V-Server?
It can be found inDVD-ROM or website. 1: DVD-ROM Please contact your Hakko representative. 2: Website You can download TELLUS & V-Server from our w... Show Detail
- No：4819
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> The monitored device comes to a STOP state on V-Server.
Check the following: Status of monitored device If the monitorred device (V series or HMI-mode TELLUS) is in a STOP state, V-Server will also be brought ... Show Detail
- No：4816
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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<TELLUS and V-Server> What is a user ID?
When you apply for a license for the first time, we will issue a user ID. One user ID is granted per user. Do not lose the user ID since it is required whe... Show Detail
- No：4842
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> How can I start V-Server at the desired time?
Use Windows Task Scheduler. Procedure Start Windows and go to [Start] > [Program] > [Accessories] > [System Tool] > [Task Scheduler]. Do... Show Detail
- No：4837
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I transfer recipe data created on Excel to the PLC?
Yes. Functions: Memory writing* Recipe writing Recipe data Excel file (.xls) CSV file (.csv) Database How to execute: Execute data tra... Show Detail
- No：4830
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-Remote> Can I use the recipe mode in the TELLUS-Remote mode?
Unfortunately, no. Please use the recipe function on the monitored device (V9 unit or HMI-mode TELLUS). Show Detail
- No：4827
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-HMI> I use storage or SRAM on the V series. How about in the TELLUS-HMI mode?
The data is saved in the PC. The data is stored in folders on your PC. Storage directory depends on the setting in [Optionn]→[Main 1]→[Generate folder at... Show Detail
- No：4823
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 11:38
- Category： Questions about
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<V-Server> How can I execute an event when a bit is set (ON)?
Go to the [Event Setting] dialog box to make the necessary settings. Trigger Memory Type Bit Memory* Address for event occurrence *Double-wo... Show Detail
- No：4835
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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