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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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<V-Server> Can I write to the same Excel file from several different loggings?
Yes. Show Detail
- No：4838
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> How many monitored devices can be registered?
A maximum of 65,535 monitored devices can be registered. An appropriate number of monitored devices to be registered: Up to twenty devices* when the po... Show Detail
- No：4846
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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I cannot do the following in the TELLUS-Remote mode: WAV file replay JPEG file display
[Cause] WAV or JPEG files are notstored in the correct folders. For WAV replay, settings in a screen program is not correct. [Solution] Store target is det... Show Detail
- No：4814
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Is the number of the logging to register limited on V-Server?
It depends on the version of V-Server. Version Number of the logging to register Ver.2.0.0.3 or later No limitation Ver.1.0.0.0 - Ver.2.0.0.2 Up... Show Detail
- No：4848
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
Yes. Both V-Server and TELLUS (Remote) are required as the Remote-mode TELLUS function is used to achieve the remote monitor. Other methods using the VNC s... Show Detail
- No：4832
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
System requirements for TELLUS and V-Server are below: TELLUS Ver. 5 PC Personal computer for Windows OS*1 Windows 11 (64bit) Windows 10 ( 64bit) Wi... Show Detail
- No：4845
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> Can I specify multiple startup options?
Yes. Enter a space between each startup option. Example: V-Server is installed in "C:\MONITOUCH\V-Server": Log viewer saving + automatic termination ... Show Detail
- No：4850
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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