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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
Update module is available from our website.*1 (New installation on PC is also available.*2) *1 You need to register as a member to download the update... Show Detail
- No：4820
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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Check the output device and set it correctly. For system device ($s/$T): It is not possible to write any value from remote screen to the monitored device. ... Show Detail
- No：4813
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS and V-Server> How can I apply for software license?
Follow the steps below. License Validation Show Detail
- No：4841
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TELLUS but not on the monitored device... Show Detail
- No：4815
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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<TELLUS and V-Server> What is a PCID?
A PCID is required for removing the restriction from TELLUS and V-Server. When you apply for a license, the PCID is used. The PCID is unique to each comput... Show Detail
- No：4843
- Displayed Date：2025/12/01 13:52
- Updated DTM：2025/12/08 11:17
- Category： Product Specifications
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Is the number of the logging to register limited on V-Server?
It depends on the version of V-Server. Version Number of the logging to register Ver.2.0.0.3 or later No limitation Ver.1.0.0.0 - Ver.2.0.0.2 Up... Show Detail
- No：4848
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> Is the number of tags to be registered limited?
No. However, registering more tags will place a greater burden on V-Server and thus a polling time interval may become longer. Notes: It requires approx... Show Detail
- No：4847
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<TELLUS and V-Server> What is a user ID?
When you apply for a license for the first time, we will issue a user ID. One user ID is granted per user. Do not lose the user ID since it is required whe... Show Detail
- No：4842
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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