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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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How can I get SOFT MONITOUCH TELLUS and V-Server?
It can be found inDVD-ROM or website. 1: DVD-ROM Please contact your Hakko representative. 2: Website You can download TELLUS & V-Server from our w... Show Detail
- No：4819
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> How can I start up V-Server together with the computer?
Create a shortcut and register it as a startup option. Procedure Creating a shortcut Right-click on the V-Server project file and create a shortcut. ... Show Detail
- No：4839
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I write to the same Excel file from several different loggings?
Yes. Show Detail
- No：4838
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I transfer recipe data created on Excel to the PLC?
Yes. Functions: Memory writing* Recipe writing Recipe data Excel file (.xls) CSV file (.csv) Database How to execute: Execute data tra... Show Detail
- No：4830
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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In what way the screen is shifted? If the following functions are in use, screen shift is possible on the remote mode TELLUS but not on the monitored device... Show Detail
- No：4815
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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I cannot do the following in the TELLUS-Remote mode: WAV file replay JPEG file display
[Cause] WAV or JPEG files are notstored in the correct folders. For WAV replay, settings in a screen program is not correct. [Solution] Store target is det... Show Detail
- No：4814
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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<V-Server> Can I specify multiple startup options?
Yes. Enter a space between each startup option. Example: V-Server is installed in "C:\MONITOUCH\V-Server": Log viewer saving + automatic termination ... Show Detail
- No：4850
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> How many monitored devices can be registered?
A maximum of 65,535 monitored devices can be registered. An appropriate number of monitored devices to be registered: Up to twenty devices* when the po... Show Detail
- No：4846
- Displayed Date：2025/12/01 13:52
- Category： Product Specifications
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<V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
Yes, use the tag function. Procedure Click [Tag Information] on V-Server. Set the [Tag Setting] dialog box to register a tag. Copy the ... Show Detail
- No：4833
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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[Causes] WAV files or JPEG files are notstored in the correct folder. For WAV file replay, settings on a screen program is not correct. [Solutions] The loc... Show Detail
- No：4812
- Displayed Date：2025/12/01 13:52
- Category： Operation Troubles
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