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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ TELLUS and V-Server ]
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<TELLUS-HMI> I use storage or SRAM on the V series. How about in the TELLUS-HMI mode?
The data is saved in the PC. The data is stored in folders on your PC. Storage directory depends on the setting in [Optionn]→[Main 1]→[Generate folder at... Show Detail
- No：4823
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 11:38
- Category： Questions about
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<V-Server> Can I download a screen program from V-Server to the monitored device?
Yes, you can download the screen program if the monitored device is Monitouch. In addition to the screen program, the I/F driver and the font data etc., ... Show Detail
- No：4831
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
Yes, use the tag function. Procedure Click [Tag Information] on V-Server. Set the [Tag Setting] dialog box to register a tag. Copy the ... Show Detail
- No：4833
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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How can I get SOFT MONITOUCH TELLUS and V-Server?
It can be found inDVD-ROM or website. 1: DVD-ROM Please contact your Hakko representative. 2: Website You can download TELLUS & V-Server from our w... Show Detail
- No：4819
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-HMI> Connection with MITSUBISHI Q series via Ethernet unit cannot be established.
Check the setting below. Screen program settings For V-SFT-6: [System Setting] > [Hardware Setting] For V-SFT-5: [System Setting] > [Device Connection... Show Detail
- No：4881
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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<TELLUS> Displayed characters are garbled or do not fit in the designated spaces.
Check and change the settings below. When Windows fonts are not used: Go to [Option] > [Font] setting to set the fonts to be used. Bring TELLUS to a ... Show Detail
- No：4811
- Displayed Date：2025/12/01 13:50
- Category： Operation Troubles
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<V-Server> I want to migrate the project generated on my PC to another one.
V-Server project consists of the folder and the files below: A project file (*.vpr) A folder which has the same name as the project file (A screen progr... Show Detail
- No：4829
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> Can I transfer recipe data created on Excel to the PLC?
Yes. Functions: Memory writing* Recipe writing Recipe data Excel file (.xls) CSV file (.csv) Database How to execute: Execute data tra... Show Detail
- No：4830
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
Yes. Both V-Server and TELLUS (Remote) are required as the Remote-mode TELLUS function is used to achieve the remote monitor. Other methods using the VNC s... Show Detail
- No：4832
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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<V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
There are two methods. Method 1: Reading the server information Use V-Server sampling read function to read all data from the Monitouch. Make logging ... Show Detail
- No：4834
- Displayed Date：2025/12/01 13:51
- Category： Questions about
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