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Latest FAQ
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FAQ within [ V10/V9 series ]
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What are the types and sizes of protective sheet?
The types and sizes of protective sheet are listed below. MONITOUCH model Protective sheet type Size (mm) V1015iS V1015S-GS V1015S-GSN10 ... Show Detail
- No：4697
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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Can I purchase mounting fixtures?
Yes, mounting fixtures are available for purchase. Refer to the following table for the type and applicable model. [Mounting fixture type/applicable mode... Show Detail
- No：4700
- Displayed Date：2025/12/01 13:48
- Updated DTM：2025/12/08 16:59
- Category： Product Specifications
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Which models are compliant with UL standards?
All models of V10/V9 series supplied with DC power supply are compliant with UL61010-1/UL61010-2-201. Some specific models are compliant with UL121201 or AN... Show Detail
- No：4875
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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How to replace a Fuji Electric UD series unit with a MONITOUCH
Screen programs and the panel cut-out are not compatible between the UD series and MONITOUCH. Screen programs must be recreated. For the detailed specifica... Show Detail
- No：4876
- Displayed Date：2025/12/01 13:48
- Updated DTM：2025/12/08 17:08
- Category： Product Specifications
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"Insert Storage in V9" "Insert Storage in V10"
Automatic uploading of screen data etc. from a storage device (SD card or USB flash drive) when the V series is turned on is enabled by default. This error i... Show Detail
- No：4552
- Displayed Date：2025/12/01 13:47
- Category： Error
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"It is not possible to open this file because there is a function that is not able to use."
<Causes> The screen data you attempted to open includes a function not supported by the V-SFT version in use. <Solutions> Update the V-SFT v... Show Detail
- No：4557
- Displayed Date：2025/12/01 13:47
- Category： Error
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Cannot make entries with a keypad.
There is no entry target (no cursor is displayed). Entered valued is out of preset alarm lange. (the ENT key is not valid) The bit (Bit 15) for enabling/di... Show Detail
- No：4579
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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The graph of a trend part (Display Mode: Real Time Display) is not displayed.
<Causes> No data is stored in the device memory address for each graph number. The number of points to plot is not specified in the control device me... Show Detail
- No：4581
- Displayed Date：2025/12/01 13:47
- Category： Operation Troubles
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I have a communication problem between the V10/V9 and Mitsubishi QnU series CPU built-in Ethernet.
Please check the settings below: Screen program settings: [System Setting]→[Hardware Setting] Select [Model: QnU series (Built-in Ethernet)] at [Devi... Show Detail
- No：4594
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 18:49
- Category： Operation Troubles
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I have a communication problem between the V10/V9 and Mitsubishi Q series CPU via Ethernet unit.
Please check the settings below: Screen program settings: [System Setting]→[Hardware Setting] Select [QnH (Q) series (Ethernet)] at [Device Select]. ... Show Detail
- No：4595
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 18:52
- Category： Operation Troubles
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