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Latest FAQ
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FAQ within [ V10/V9 series ]
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How to replace a discontinued the MONITOUCH unit
The V9/V8/V7/V6/V4 series and GD-80 series can be replaced with the current models. Note that, however, the compatibility is not 100% and some restrictions ... Show Detail
- No：4874
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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Pressing the touch switch activates nothing or activates a position that deviates from the switch.
Try performing touch switch testing and adjustment. Display the touch switch test screen. - V10/V9 Standard, V9 Lite model Local mode [I/O Check] men... Show Detail
- No：4577
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:03
- Category： Operation Troubles
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What is the model name of a replacement battery?
The model name of a replacement battery for the MONITOUCH is as follows. Model Model names of batteries Battery expiration date (from date of manu... Show Detail
- No：4694
- Displayed Date：2025/12/01 13:48
- Updated DTM：2026/06/03 09:15
- Category： Product Specifications
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I want to check network connection of Ethernet.
Check the network condition with V10/V9's [Network Test] and [Duplicate IP Test] screens. Network test (send ping command) This is to check whether the V10... Show Detail
- No：4651
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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I want to have scrolling alarm messages on my screen.
Alarm server setting has scrolling message feature. Byselecting "Flowing message" as an action to take when alarm occurs, alarm message areaappears on the... Show Detail
- No：4653
- Displayed Date：2025/12/01 13:48
- Category： Questions about
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How long will the battery last?
The battery expires after about five years from the date of manufacture. When the battery voltage drops, the message "Replace the battery" is displayed at... Show Detail
- No：4686
- Displayed Date：2025/12/01 13:49
- Category： Product Specifications
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What printers were verified compatibility?
Click here. Show Detail
- No：4704
- Displayed Date：2025/12/01 13:49
- Category： Available Devices
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Communication Error "Simulator: Timeout", "Simulator: Link down"
This error is displayed on the V series when simulator communication is not established correctly between the V series and the PC. [Communication with a P... Show Detail
- No：4549
- Displayed Date：2025/12/01 13:47
- Category： Error
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Ladder transfer cannot be performed properly.
The solution varies depending on the connection method between the PC and the V10/V9 series. There are three connection methods: USB, Ethernet, and serial (... Show Detail
- No：4589
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:29
- Category： Operation Troubles
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I want to connect to MICREX-SX but "Communication Error: Error Code received " occurs.
This is an address error. An invalid device memory is set in the screen program. The causes are listed below. Cause 1: X/Y device memory, P/PE link, or ... Show Detail
- No：4566
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:33
- Category： Error
131-140 of Total 166