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Latest FAQ
- <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
- <TELLUS and V-Server> What is "licencing"?
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
- <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
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FAQ within [ HMI ]
-
Ladder transfer cannot be performed properly.
The solution varies depending on the connection method between the PC and the V10/V9 series. There are three connection methods: USB, Ethernet, and serial (... Show Detail
- No：4589
- Displayed Date：2025/12/01 13:47
- Updated DTM：2025/12/08 12:29
- Category： Operation Troubles
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How long will the backlight last?
The expected backlight lifespan of V10/V9 series is listed below. Type Lifespan *1 V10 series Standard Models *2 V1015iS Approx. 100,000 hours ... Show Detail
- No：4684
- Displayed Date：2025/12/01 13:48
- Category： Product Specifications
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This is a message that appears whendownloading and saving a file due to the security features of Microsoft Edge. Please follow the instructions below to dow... Show Detail
- No：4683
- Displayed Date：2025/12/01 13:47
- Updated DTM：2026/06/01 15:41
- Category： Operation Troubles
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Communication error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC memory address specified ... Show Detail
- No：4708
- Displayed Date：2025/12/01 13:49
- Updated DTM：2025/12/08 16:29
- Category： Error
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Communication Error "Error code received"
The "error code" in this message indicates errors occurring on the connected device side. Frequently occurring errors are: the PLC device memory address spec... Show Detail
- No：4548
- Displayed Date：2025/12/01 13:46
- Category： Error
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<TELLUS and V-Server> What is "licencing"?
SOFT MONITOUCH TELLUS and V-Server are free software. You can use them as restricted trial software until licensing is complete. Once the decision of the nec... Show Detail
- No：4840
- Displayed Date：2025/12/01 13:53
- Category： Product Specifications
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<TELLUS> Can I switch the language on the TELLUS runtime screen between Chinese and English?
Yes, you can switch the language on TELLUS runtime screen. TELLUS4 Use V-SFT-6 to create your screen program with multi-language function. Start TELLUS4... Show Detail
- No：4822
- Displayed Date：2025/12/01 13:51
- Updated DTM：2025/12/08 11:43
- Category： Questions about
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<TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
Select synchronization mode from "Remote Monitor Setting" in V-Server. Procedure On V-Server, select the monitored device which you wish to have synchron... Show Detail
- No：4825
- Displayed Date：2025/12/01 13:52
- Category： Questions about
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<TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
In remote mode, only switch ON/OFF macro commands are executed. Other macro commands than those switch macros are not executable. Notes: Neither SYS c... Show Detail
- No：4824
- Displayed Date：2025/12/01 13:53
- Category： Questions about
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This error occurs when using a V8 compatible setting (*) on a V10/V9 series unit. At the start of communication, the V10/V9 series initially displays the sc... Show Detail
- No：4565
- Displayed Date：2025/12/01 13:46
- Updated DTM：2025/12/08 11:29
- Category： Error
11-20 of Total 315